What does Lucian Creative do?

We help motivated blue-collar service owners solve business problems without huge retainers or band-aid fixes.

That includes HVAC companies, plumbers, electricians, roofers, landscapers, remodelers, painters, and other operators who want more control, better systems, and stronger economics.

We do not install generic software packages and disappear. We first understand how your business actually works. Then we build the system around the real process.

Lucas Furlano - Founder of Lucian Creative | Company that designs and installs systems for LHS Trade Businesses

I look like this. Most of the time I'm in a T-shirt and jeans.

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The problem

Companies are losing money because the process depends on memory.

It’s not because nobody cares, it's just because we're human.

  • A call is missed

  • A lead waits too long

  • An estimate is forgotten

  • An appointment is booked but not protected

  • A past customer is never contacted again

  • A review or referral is never requested

    The business may be generating demand, but the path from lead to contact to booked job to kept appointment to sale is not controlled.

    Lead performance is driven by

  • availability

  • speed

  • personalization

  • volume

What We Do.

We diagnose the constraint first.

If the issue is front-end leakage, we install a Home Service Revenue System. If the issue is pricing, capacity, sales, or leadership, we recommend a different fix

The goal is not to sell every owner the same thing. The goal is to solve the problem that currently limits the next dollar of growth.

That's how we help home service owners build businesses that produce more, depend less on chaos, and remain under their control.

SOME HARD TRUTHS?

  • Most shops miss 20-40% of inbound calls during busy times.

  • Very few can tell you how many leads they got last week. How many were answered VS missed, booked within 72 hours, or actually happened. Not to mention what they spent to get the lead in the first place.

  • Huge money gets left on the table when old customers never hear from you again, estimates are never followed-up, we don't ask for reviews, and techs just get the job done without capturing the proof. We live in times where a consumer will find out everything about your company and competition in 60 seconds, or pick someone else if they can't.

  • If you take nothing else from this. Talk to your leads within 5 minutes instead of "when you can.", book within 72 hours, follow-up with prospects and past customers.

    Because each job is worth hundreds or even thousands of dollars. Even small system changes can unlock big wins.

Results not typical; no guarantees. Full Disclaimer in Policies.